Quality and Business Excellence Services
Developing and commercializing a product & services with adequate quality, safety and efficacy is important milestone. But to remain viable in the business is another important aspect in today’s competitive and customer driven business landscape. UnseenDots quality & business excellence team understands the importance of excellence, continual improvement, and productivity enhancement aspects of the business.
Our team’s extensive experience in diverse industries ensures problem identification and effective implementation of best practices, to achieve sustainable and cost-effective deliveries. Our team will help to eliminate / prevent the cost of poor quality (COPQ) and eliminate the wasteful activities.
UnseenDots consulting team has expertise and proficiency to evaluate, mentor and drive excellence and continuous improvements through various tools such as 7QC tools, Total Quality Management (TQM), Total Productive Maintenance (TPM), Lean Six Sigma, 5S, Kanban, Poka-Yoke etc.
Our expert will employ suitable concepts depending on the problem / situation to drive the excellence. Our approach will be data and analytics driven.
Following are some broad steps we employ in driving excellence:
- Assessment of your business processes and data using various tools/methodologies.
- Identification of opportunities for improvement.
- Identifying the benchmark and suitable key performance indicator / metric.
- Making a project charter with clear road map and project team.
- Our goals / objectives will be SMART (Specific, Measurable, Achievable, Relevant, and Time-bound).
- Training and Development to equip your team with requisite skill set and knowledge to maintain and enhance best practices.
- Continuous handholding and KPI monitoring.
- Result evaluation and continual improvement.